What Are The Common Issues 

That Are Handled ?


User Management

  • Setup new user for: PC / MAC, EMAIL, Application(s)

  • Disable users
  • Password resets


Printer And Scanning Management

  • Add / Configure
  • Uninstall / Remove
  • Connectivity and troubleshooting


Computer Management

  • PC or MAC
  • Virus / Malware troubleshooting
  • Performance troubleshooting
  • Workstation maintenance 
  • PC applications installs, updates and removal


Mobile Device Management

  • Email setup
  • Advanced troubleshooting
  • (email / calendar sync, application configuration)
  • Remote wipe or lock
  • Geographical tracking
  • Custom Rom Flashing 


Network Support

  • VPN setup
  • VPN client troubleshooting
  • Wireless/wired network connectivity troubleshooting
  • Internet connectivity troubleshooting